"Central Automotive has employed Bausen Tech for several years as our primary technology correspondent, repair, and maintenance firm. The capabilities of the employees...are un-matched in their knowledge of IT, desktop, and hand -held device technology in our area. Central Automotive has been able to significantly upgrade the service we can provide to our customers as a direct result of our great working relationship with this veteran owned and operated company.
Bausen Tech is a highly skilled and motivated small business....[and has] grown to employ multiple technicians, resulting in less down time of our valuable diagnostic equipment. The employees are friendly, personable, and professional. Billing and invoicing have occurred with no delay and are always the same price as quoted.
As a part of its responsibilities to our company, Bausen Tech maintains and trouble shoots our small desktop-based network at two separate locations, as well as performs hardware and software maintenance and repair on several lap-top diagnostic devices. Additionally, repair and maintenance on multiple handheld devices to include screen and charge port repair, and software diagnostics. Central Automotive would be unable to operate smoothly without Bausen Tech's consistent contributions."
“Robbie and his team have been excellent to work with over the years. They are everything you want in an IT company- responsive, knowledgeable, and don’t make you feel silly for asking lots of questions or having trouble explaining a problem you are having. Robbie is always patient and willing to work with us on problems we are having, proactive on challenges we need to tackle, and accommodating on staying within our small business budget.”